Terms of service

Welcome to JIHI. These Terms of Service (“Terms”) govern your use of our website jihi.co.in and the purchase of products from us. By accessing or using our website, you agree to be bound by these Terms.

If you do not agree, please do not use our Services.

1. Overview

This website is operated by JIHI, a brand owned by Tanara Lifestyle LLP. Throughout the site, the terms “we”, “us” and “our” refer to JIHI.

By visiting our site and/or purchasing from us, you engage in our “Service” and agree to be bound by these Terms.

2. Eligibility

By using this website, you confirm that:

You are at least 18 years old, or using the site under parental supervision
The information you provide is accurate and complete
You will not use our products for any illegal or unauthorized purpose

3. Products & Pricing

All products are subject to availability
We reserve the right to limit quantities or discontinue products at any time
Prices are subject to change without prior notice
We strive to display product colors and details accurately, but slight variations may occur

4. Orders & Acceptance

Placing an order does not guarantee acceptance
We reserve the right to cancel or refuse any order due to:
Suspected fraud
Pricing or inventory errors
Incomplete or incorrect details

If your order is cancelled after payment, the amount will be refunded as per applicable policies.

5. Payments

We accept prepaid payments via secure payment gateways and may offer Cash on Delivery (COD) where available.

You agree to provide valid payment details and authorize us to charge the full amount.

6. Shipping & Delivery

Delivery timelines and shipping charges are governed by our Shipping Policy.

Delays caused by courier partners or external factors are beyond our control.

7. Returns, Exchanges & Refunds

All returns, exchanges, and store credits are governed by our Refund Policy .

Key highlights:

Returns/exchanges must be requested within 3 days of delivery
Only store credit is issued (no monetary refunds)
An unboxing video is mandatory for damaged/wrong items

8. Prohibited Uses

You may not use our website:

For unlawful or fraudulent activities
To violate any laws or regulations
To transmit malicious code or harmful content
To exploit or harm others

We reserve the right to terminate access for violations.

9. Intellectual Property

All content on this website—including logos, designs, images, text, and graphics—is the property of JIHI and is protected by applicable laws.

You may not reproduce, copy, or use any content without prior written permission.

10. Limitation of Liability

To the fullest extent permitted by law:

We are not liable for any indirect, incidental, or consequential damages
Our liability is limited to the value of the product purchased

11. Indemnification

You agree to indemnify and hold harmless JIHI and Tanara Lifestyle LLP from any claims, damages, or expenses arising from your use of the website or violation of these Terms.